Cookie Policy

At DELETTO STUDIO SRL, we are committed to protecting your privacy while delivering an exceptional online experience that reflects the same attention to detail and craftsmanship found in our bespoke Italian luxury apparel. This Cookie Policy explains how we use cookies and similar technologies on our website to enhance your browsing experience and provide personalized services.

We use cookies to personalize content and advertisements, provide social media features, and analyze our website traffic. We also share information about your use of our site with our social media, advertising, and analytics partners who may combine it with other information you've provided to them. You can manage your cookie preferences at any time through our Cookie Settings, accessible on every page of our website.

Cookie Settings

A. What is a Cookie?

A cookie is a small piece of data (text file) that our website asks your browser to store on your device when you visit us. This helps us remember information about you, such as your language preference, location, or browsing behavior. Cookies enable us to provide you with a seamless experience that matches the personalized service you would expect from DELETTO's artisanal approach to luxury fashion.

We use both first-party cookies (set directly by DELETTO) and third-party cookies (set by our trusted partners) to enhance your experience and support our marketing initiatives.

B. Why Do We Use Cookies?

Cookies serve several important purposes that enhance your experience with DELETTO:

• Seamless Navigation: Allow you to move effortlessly between pages and maintain your session
• Personalized Experience: Remember your preferences, language settings, and browsing history to customize content
• Enhanced Functionality: Enable features like our virtual fitting tools, wishlist, and shopping cart
• Relevant Marketing: Ensure the advertisements you see reflect your interests in luxury Italian fashion
• Performance Analytics: Help us understand how visitors interact with our site to continuously improve your experience
• Authentication: Secure your account access and protect your personal information

C. Types of Cookies We Use

Session and Persistent Cookies

Session Cookies: These temporary cookies last only during your current browsing session and are automatically deleted when you close your browser. They facilitate smooth navigation and maintain your shopping session.

Persistent Cookies: These cookies remain on your device for a specified period or until manually deleted. They remember your preferences and settings for future visits, creating a more personalized experience.

First-Party and Third-Party Cookies

First-Party Cookies: Set directly by DELETTO to ensure our website functions properly and to provide core services.

Third-Party Cookies: Set by our trusted partners for analytics, advertising, and social media integration purposes.

D. Cookie Categories on Our Website

Strictly Necessary Cookies

These essential cookies are required for our website to function properly and cannot be disabled. They enable core functionality such as:

• Secure authentication and account access
• Shopping cart functionality
• Privacy preference settings
• Security features and fraud prevention
• Session management

These cookies do not store personally identifiable information and are essential for providing our services.

Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous statistical information:

• Track website traffic and popular pages
• Monitor user behavior and navigation patterns
• Measure the effectiveness of our marketing campaigns
• Identify technical issues and optimize site performance
• Analyze conversion rates and customer journey mapping

This data helps us continuously improve your experience and ensure our website meets the high standards expected of the DELETTO brand.

Functionality Cookies

These cookies enable enhanced website functionality and personalization:

• Remember your language and region preferences
• Store your product preferences and wishlist items
• Maintain your size and fitting preferences
• Enable personalized product recommendations
• Support virtual try-on and customization tools

Profiling and Targeting Cookies

These cookies help us deliver relevant, personalized advertising experiences:

• Build profiles based on your browsing behavior and interests
• Display targeted advertisements on our website and partner sites
• Measure advertising campaign effectiveness
• Provide personalized product recommendations
• Support retargeting campaigns for products you've viewed

Social Media Cookies

These cookies enable social media integration and sharing:

• Allow you to share DELETTO content on social platforms
• Enable social media login functionality
• Track social media interactions and engagement
• Display social media content and feeds on our website

Chat Feature Cookies

These cookies power our customer service chat functionality:

• Enable real-time communication with our style consultants
• Track your browsing session to provide personalized assistance
• Store chat history and preferences
• Support video consultation features
• Facilitate appointment scheduling for fittings

E. Managing Your Cookie Preferences

Cookie Settings

You have full control over your cookie preferences. When you first visit our website, you'll be asked to accept or decline cookies. You can modify these preferences at any time by clicking the "Cookie Settings" button available on every page.

Cookie Settings

Our preference center allows you to:

• Accept or decline specific cookie categories
• View detailed information about each cookie type
• Understand how your data is being used
• Update your preferences at any time

Browser Settings

You can also manage cookies through your browser settings. Each browser offers different options:

Google Chrome: Settings > Privacy and Security > Cookies and other site data 

Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data 

Safari: Preferences > Privacy > Cookies and website data 

Microsoft Edge: Settings > Cookies and site permissions

Please note that disabling certain cookies may affect website functionality and your ability to access some features, including our bespoke customization tools and personalized recommendations.

F. Data Sharing and Third Parties

We may share cookie-collected information with trusted third parties, including:

• Analytics providers (Google Analytics)
• Advertising partners and networks
• Social media platforms
• Customer service and chat providers
• Payment processors and security services
• IT service providers and hosting companies

All data sharing is conducted in accordance with applicable privacy laws and our Privacy Policy. We ensure that our partners maintain appropriate data protection standards consistent with DELETTO's commitment to privacy.

G. Your Rights and Choices

Personal Information and Sales

We respect your privacy rights. If you enable third-party cookies, some partners may collect your personal information for advertising purposes. You can opt out of this data collection at any time through our Cookie Settings.

Choosing not to share your information via third-party cookies doesn't mean you'll stop seeing advertisements, but they will be less personalized to your interests and preferences.

California Residents

If you are a California resident, you have additional rights under the CCPA, including:

• The right to know what personal information is collected
• The right to request deletion of personal information
• The right to opt-out of the sale of personal information
• The right to submit a "Shine the Light" request for information about data sharing

H. International Data Transfers

As an international luxury brand with operations in Italy and the United States, DELETTO may transfer your data across borders. We ensure all international transfers comply with applicable data protection laws and maintain appropriate safeguards.

I. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes and update the effective date at the top of this policy.

J. Contact Us

For questions about our Cookie Policy or privacy practices, please contact us:

DELETTO STUDIO SRL Email: info@delettomilano.com Phone: (917) 669-0212

Italy Office: DELETTO STUDIO srl Cadore 9 Cap 20135 Milano (MI), Italy

USA Office: DELETTO MILANO LLC 3439 Vestal Parkway East. #168 Vestal, NY 13850