PAYMENTS
How can I pay?
The DELETTO online boutique accepts payment by credit card (Visa, MasterCard and American Express) as well as through PayPal. We ensure a seamless checkout experience that reflects the same attention to detail found in our bespoke Italian craftsmanship.
When will my order amount be charged to my account?
Your order amount will be charged to your account when you receive your order's Shipping Confirmation email, at the time when your handcrafted garments leave our atelier. This may occur a few days after your order is confirmed, as each piece requires careful quality inspection before departure.
What currency will be used?
The currency used in all European Community countries is the Euro (EUR), except for the United Kingdom where the pound is used (GBP). Purchases made in the United States occur in Dollar (USD). Our global presence ensures convenient transactions wherever you are located.
Are online purchases safe?
The DELETTO online boutique employs advanced security systems to protect all transactions on our website, including Secure Sockets Layer (SSL) encryption to safeguard all sensitive data. Your trust is as important to us as the quality of our tailored garments.
Why has my payment not been accepted?
If you encounter a payment issue, there may be various reasons why your payment was not processed:
- Verify the credit card information you entered, including expiry date, card type and number
- Ensure sufficient funds are available on your account
- Check that your billing address matches your card's registered address
If the problem persists, please contact our CUSTOMER SERVICE team. Our dedicated specialists are here to assist you with the same personalized attention we give to crafting your garments.
At DELETTO, every transaction is handled with the same meticulous care that goes into creating each of our bespoke pieces. We're committed to providing you with an exceptional experience from purchase to delivery.