Client Services
The relationship between DELETTO and our clients extends far beyond the creation of individual garments — it represents an ongoing dialogue about style, quality, and personal expression. Our client services department exists to nurture this relationship, providing support that ensures each DELETTO creation maintains its exceptional character throughout its lifetime.
From wardrobe consultation to garment maintenance, from travel preparation to special requests, our team stands ready to provide assistance that honors the standards of excellence that distinguish all aspects of the DELETTO experience.
Concierge Contact
For established clients, DELETTO offers concierge services designed to address the full spectrum of wardrobe requirements with the same attention to detail that characterizes our craftsmanship.
Your dedicated client advisor remains available to assist with everything from emergency alterations during travel to coordination of seasonal wardrobe transitions, from special event preparation to style guidance for particular occasions.
This personalized service reflects our understanding that true luxury lies not merely in exceptional garments but in the comprehensive support that allows them to serve you perfectly across contexts and circumstances.
Telephone: (917) 669-0212
Email: info@delettomilano.com
Availability: 9:00 – 20:00 Eastern Time, Monday through Saturday
Emergency support available outside these hours for established clients.
After-purchase Care
The delivery of your DELETTO garment represents not an ending but a beginning — the start of a relationship between wearer and creation that should provide satisfaction for decades.
To support this relationship, we offer comprehensive after-purchase care ranging from minor adjustments to accommodate subtle changes in physique to complete restoration services for well-loved pieces.
Your garment archives, maintained in our client database, ensure that any future service remains faithful to the original specifications while addressing evolving requirements.
This commitment to ongoing care reflects our philosophy that truly exceptional garments deserve attention throughout their lifetime.
Garment Maintenance
The longevity of a DELETTO creation depends on proper maintenance — thoughtful care that preserves both appearance and structure.
With each delivery, we provide detailed guidance specific to your garment’s materials and construction, offering clear recommendations for daily care, professional cleaning, and seasonal storage.
Beyond information, we offer practical support through our garment maintenance services, from specialized cleaning that respects delicate fabrics to expert pressing that maintains the three-dimensional character of our construction.
These services ensure that your DELETTO creations continue to provide both pleasure and performance throughout their extended lifetime.